CUSTOMERSUCCESS.PRO collects “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. “Personal Information” is information which can be used to identify you as an individual on its own when used for its intended purpose by The Company; at present, this includes your email, name, company, and job title, which you submit to us through the subscription process at the Site.
In an effort to improve the quality of the Website, we track information provided to us by your browser or by our software application when you view or use the Website, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Website, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. CUSTOMERSUCCESS.PRO may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.
In order to use the Website you may need to provide us with certain information via online forms. Some of the information submitted to the Company may be visible or communicated to additional Company representation. This is done to ensure quality control of User Content. Therefore, this information is not considered confidential and the user should not assume that such information is confidential. We will not, however, sell or distribute the information obtained in any User Content submitted to other Users via our online forms. The Company is under no obligation to keep any information communicated to the Company confidential.
In general, the Personal Information you provide to us is used to help us facilitate your use of the Website and communicate with you.
We also use a third-party service provider to help us process payments through the Website. Such third parties may have access to your Personal information, including credit card number, name, and physical address, as a result of providing these services to The Company.
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. In addition, while we take reasonable measure to ensure that other entities who provide us with payment processing services keep your information confidential and secure, such entities’ practices are ultimately beyond our control. By using our Website, you acknowledge that you understand and agree to assume these risks.